How does the main goal work?
There is a set goal, the “main goal” that must be reached in order for the campaign to succeed. If the goal isn’t reached, then the campaign failed and no rewards will be given to anyone, and no one’s cards will be charged.
Last updated: August 12, 2024 20:41
How do stretch goals work?
After the main goal is reached, there is the possibility of unlocking stretch goals. When one of these is unlocked, everyone who backed at the right tier will get the rewards from the unlocked stretch goals free of extra charge.
Last updated: August 12, 2024 20:44
How do add-ons work?
If you’ve already selected a tier, but it doesn’t include some of the things you want from other tiers, it might be available as an add-on, in which you can still get it with the tier you want.
Last updated: August 14, 2024 18:48
[SHIPPING] Local Pickups or Friends / Family - Do I Need to Worry About Shipping Costs?
If you are local (to Boise, ID) and will be picking up your rewards when they are ready or if you are friends / family and I can get them to you without shipping (please message me first), then you will not be charged shipping.
Last updated: August 27, 2024 02:16
When will rewards ship?
In order to bundle things together and save on shipping costs, we will ship everything together as soon as all rewards have been produced. For a better understanding of the estimated timeline, check out the Timeline section on the campaign page: https://www.backerkit.com/c/projects/mystic-stallion/odiris-board#story_section_9629
Last updated: November 05, 2024 15:27
Current Estimated Shipping Date: August 2025
Last Updated At: 09/26/24What is BackerKit?
BackerKit is a service that crowdfunded project creators use to keep track of hundreds to tens of thousands of backers—from shipping details, pledge levels, preferences and quantities, whether they have paid or had their card declined, special notes, and everything in between!
The BackerKit software and support team is independent from the campaign’s project team—BackerKit does not handle the actual reward shipping. For more information about the preparation or delivery status of your rewards, please check the project's updates page.
How does BackerKit work?
After the campaign ends, the project creator will send you an email with a unique link to your survey. You can check out a walkthrough of the process here.
I never received my invitation. How do I complete the survey?
The most common reasons for not receiving a survey email is that you may be checking an email inbox different from the email address you used to sign up with Kickstarter, Indiegogo or Tilt Pro account, or it may be caught in your spam filter.
Confirm that the email address you are searching matches the email address tied to your Kickstarter, Indiegogo, or Tilt Pro account. If that doesn’t work, then try checking your spam, junk or promotions folders. You can also search for "backerkit” in your inbox.
To resend the survey to yourself, visit the project page and input the email address associated with your Kickstarter, Indiegogo or Tilt Pro account.
How do I update my shipping address?
BackerKit allows you to update your shipping address until the shipping addresses are locked by the project creator. To update your address, go back to your BackerKit survey by inputting your email here.
When will my order be shipped, charged or locked?
That is handled directly by the project creator. BackerKit functions independently of the project itself, so we do not have control of their physical shipping timeline. If you want to check on the project’s status, we recommend reading over the project's updates page.
I completed the survey, but haven't received my rewards yet. When will they arrive?
As BackerKit does not actually handle any rewards or shipping, the best way to stay updated on the shipping timeline would be to check out the project's updates page.